Company
About VectorAutomate
We are building the intelligence layer for technical service organizations managing the world's most complex equipment.
Our Mission
Technical service organizations manage some of the most critical infrastructure in the world — medical imaging systems, industrial turbines, semiconductor fabrication equipment, building automation networks. The information these teams rely on is scattered across emails, PDFs, tribal knowledge, and outdated manuals.
VectorAutomate exists to fix that. We transform unstructured service information into structured, cited, audit-ready intelligence that helps technicians resolve issues faster, safer, and with complete accountability.
2024
Founded
50+
Enterprise Clients
10M+
Cases Processed
99.9%
Uptime SLA
What We Believe
Accuracy Over Speed
We would rather refuse an answer than provide an inaccurate one. Every response must be cited, verified, and traceable back to approved documentation.
Technician-First Design
Our platform is built for the people doing the work. Interfaces are practical, workflows are efficient, and AI assists without getting in the way.
Enterprise Trust
Security, compliance, and auditability are not features — they are foundations. We build for environments where mistakes have real consequences.
Continuous Improvement
Every refusal, every override, every gap is a signal. We build systems that get smarter by learning where documentation falls short.
Join Us in Transforming Service Intelligence
We're growing our team with engineers, designers, and domain experts who believe AI should empower — not replace — the people doing the work.